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Privacy PolicyHow we protect your privacy when you use our servicesInformation We CollectHow We Use This InformationAccessing Your DataSecurityThird Party Service ProvidersData RetentionData LocationInternational TransfersPolicy Updates

Privacy Policy

Last Updated: 5/27/2025

How we protect your privacy when you use our services

Cloud Resources and its affiliates offer various services to help you run your business. As part of running those services, we collect data about you and your business. This data is not only essential to run our services, but also critical for the safety of our services and all our users.

This policy explains what information is collected, why it is collected, and how we use it.

Information We Collect

Most of the personal data we collect is directly provided by our users when they register and use our services. Other data is collected by recording interactions with our services.

Account & Contact Data

When you register on our website to use our products or services, or fill in one of our contact forms, you voluntarily give us certain information. This typically includes:

  • Your name and company name
  • Email address
  • Phone number (when required)
  • Postal address (when an invoice or delivery is required)
  • Your business sector and interests
  • Account password

We never record or store credit card information from our customers, and always rely on trusted third-party PCI-DSS-compliant payment processors for credit card processing.

Job Application Data

When you apply for a job on our website, we usually collect:

  • Your contact information (name, email, phone)
  • Information you choose to share in your introduction letter and CV

If we decide to send you a job proposition, we will ask for additional personal details as required to fulfill our legal obligations and personnel management requirements.

We will not ask for information that is not necessary for recruitment. In particular, we will never collect information about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, or sexual life.

Browser Data

When you visit our website and access our online services, we detect and store:

  • Browser language and geolocation (to customize your experience)
  • IP address
  • Time and date of your visit
  • Pages or resources accessed
  • Browser version and platform
  • Referring web page

Your browser may also store and retrieve session data using session cookies.

Form Protection

Some forms on our website may be protected by security services. This technology relies on technical characteristics of your browser and device.

How We Use This Information

Account & Contact Data

We use your contact information to:

  • Provide our services
  • Answer your requests
  • Handle billing and account management
  • Marketing and communication purposes (with opt-out options)
  • Analyze service trends (in aggregated/anonymized form)

Job Application Data

We process this information only for our recruitment process to evaluate and follow-up with your application, and in preparing your contract if we send you a job offer.

Browser Data

This automatically recorded data is anonymously analyzed to maintain and improve our services. We only correlate this data with your personal information when required by law or for security purposes.

Accessing Your Data

Your Rights

You have the right to:

  • Access personal data you have provided to us
  • Update your information at any time
  • Request deletion of your personal information
  • Export your data

Managing Your Information

Account & Contact Data: You can access and update your personal data by logging into your account. To permanently delete your account or personal information, please contact our support team.

Job Application Data: Contact us at any time to request access, updates, or deletion of your application information.

Security

We understand how important and sensitive your personal data is. We implement technical, administrative, and organizational security measures to ensure that this information is securely processed, stored, and preserved from data loss and unauthorized access.

Third Party Service Providers

To support our operations, we rely on several service providers for:

  • Payment processing
  • Web analytics
  • Cloud hosting
  • Marketing and communication

We ensure that all service providers use data in compliance with data protection legislation, and their processing is limited to our specific purposes and covered by data processing contracts.

Data Retention

We retain different types of data for different periods:

  • Account & Contact Data: As long as necessary for the purposes outlined in this policy, including legal retention periods
  • Job Application Data: Up to 3 years if not hired (unless you request deletion)
  • Browser Data: Maximum of 12 months

Safety Retention Period

As part of our security measures, deleted data may remain in our backup systems for up to 12 months before automatic destruction. We commit not to use these backup copies except for maintaining backup integrity.

Data Location

We host customer data in secure data centers with appropriate certifications. Backups are replicated across multiple locations to meet our disaster recovery objectives.

For customers concerned about data protection regulations, we ensure compliance with applicable laws including GDPR where relevant.

International Transfers

In some cases, personal data may be accessed by our staff members in other countries. Such access is always done with the same privacy and security precautions, maintaining all guarantees provided in this policy.

Policy Updates

We may update this Privacy Policy from time to time to:

  • Clarify our practices
  • Reflect changes to our website
  • Comply with legal obligations

The "Last Updated" date at the top indicates the last revision and effective date of changes.